Find a Roshan Store in Afghanistan: Locations, Services and Customer Support
Finding an official telecommunications store can make it easier to get help with mobile services, explore available packages, and speak directly with customer support. For Roshan customers across Afghanistan, visiting a flagship store provides an opportunity to seek assistance and learn more about the company's services.
Roshan maintains a network of flagship stores in several Afghan provinces. Its official store directory provides addresses and contact numbers for locations in Kabul, Nangarhar, Kandahar, Kunduz, Balkh, Herat, and Ghazni.
Whether you need help with your mobile account, want to learn about internet packages, or prefer face-to-face assistance, checking the official store directory before travelling can help you plan your visit.
For the latest location information, visit the official Roshan Stores page.
Roshan Flagship Store Locations in Afghanistan
Roshan's official website lists the following flagship stores. Customers should confirm the address and contact details before visiting, as store information may change.
1. Roshan Store in Kabul
Shop name: Shop 1
Address: House No. 13, Main Street, Wazir Akbar Khan, Kabul, Afghanistan
Contact: 93799992472
The Kabul flagship store is located in the Wazir Akbar Khan area. Customers in Kabul can use the official directory to confirm the location and contact the store before travelling.
2. Roshan Store in Nangarhar
Shop name: JLD Shop
Address: Noor Omar Plaza, in front of Five Star Hotel
Contact: 93790896959
Customers in Nangarhar can refer to the JLD Shop listing when looking for a Roshan flagship location. Confirm the precise directions with the store if you are unfamiliar with the area.
3. Roshan Store in Kandahar
Shop name: KDR Shop
Address: District 02, near Jama e Omar, Kandahar, Afghanistan
Contact: 93729141500
The KDR Shop listing provides a reference point for customers seeking Roshan assistance in Kandahar. Calling ahead can help you confirm the location and whether the service you need is available.
4. Roshan Store in Kunduz
Shop name: KDZ Shop
Address: Kabul Street, opposite Almond Market, Kunduz, Afghanistan
Contact: 93799800176
Customers in Kunduz can use the official address to plan a visit. If you need help with a specific account or service, contact the shop beforehand to ask about the available support.
5. Roshan Store in Balkh
Shop name: MZR Shop
Address: Darwaze Balkh, Arian Market
Contact: +93 795 222 888
The MZR Shop listing helps customers in Balkh identify a Roshan flagship location. Confirm the address and opening arrangements before visiting.
6. Roshan Store in Herat
Shop name: HRT Shop
Address: Tank Markaz, in front of Park Hotel
Contact: 93795505645
Customers in Herat can consult the HRT Shop listing when looking for in-person assistance. Contact the store to verify directions and service availability.
7. Roshan Store in Ghazni
Shop name: GZN Shop
Address: Ghazni city, Bazazi to Cinema Street, across from Ghazni City Center
Contact: 93794331733
The GZN Shop listing provides location details for Roshan customers in Ghazni. Checking the address before travelling can help you find the shop more easily.
All seven locations and contact numbers above are listed on the official Roshan Stores page.
What Can You Do at a Roshan Store?
Visiting a flagship store can be useful when you need direct assistance with Roshan services. Depending on the location and the services available there, customers may be able to seek information about:
Mobile services and accounts: Ask about available services, account-related questions, and the appropriate support process for your needs.
Internet and call packages: Explore Roshan's available data bundles and calling plans to find options that match your usage.
SIM and eSIM enquiries: Contact the store to confirm whether it can assist with your particular SIM-related request or eSIM requirements.
Service information: Speak with staff about available Roshan products and the steps needed to access a service.
Specific services may vary by location, so it is best to call ahead if you need assistance with a particular transaction.
Check Roshan Services Online Before Visiting
Not every enquiry requires a store visit. Roshan provides online resources that customers can use to review package information and manage supported mobile services.
The Roshan Internet Plans page lists internet package categories, while the Call Plans page provides information about calling bundles.
Customers can also explore the MyRoshan app. According to Roshan's official website, the app supports multiple accounts, top-ups, internet and call plan subscriptions, special app bundles, and real-time usage checks.
Reviewing these resources before visiting can help you identify the information you need and prepare questions for store staff.
Contact Roshan Customer Care
If you cannot reach a store or need general assistance, Roshan's official contact page lists the following customer care numbers:
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From a Roshan number: 333
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From another Afghan network: 079 997 1333
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From overseas: +93 79 997 1333
Customer care is available from 6 AM to 10 PM, seven days a week, with support in Dari, Pashto, and English, according to Roshan's official contact page.
Visit Roshan Contact Us for current contact information and additional support options.
Tips Before Visiting a Roshan Store
To make your visit more convenient, follow these practical steps:
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Check the official store directory for the latest address and contact number.
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Call ahead to confirm the location and opening arrangements.
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Explain your enquiry when contacting the store so you can ask whether the required service is available.
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Review relevant package details online before visiting.
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Keep any relevant account or service information available when contacting customer support.
These simple steps can help you plan your visit and avoid unnecessary travel.
Conclusion
Roshan's official store directory lists flagship locations in Kabul, Nangarhar, Kandahar, Kunduz, Balkh, Herat, and Ghazni. Each listing provides a shop name, contact number, and address or location reference to help customers find assistance.
Before travelling, verify the details through the official Roshan Stores page. For general questions, you can also use Roshan customer care or the company's online services to find information about packages and account management.
Frequently Asked Questions
1. Where can I find official Roshan store locations?
Visit the Roshan Stores page for the listed flagship locations and contact details.
2. Does Roshan have a flagship store in Kabul?
Yes. The official directory lists Shop 1 on Main Street in Wazir Akbar Khan, Kabul.
3. Which provinces have stores listed on the official page?
The listed locations are in Kabul, Nangarhar, Kandahar, Kunduz, Balkh, Herat, and Ghazni.
4. Can I call a Roshan store before visiting?
Yes. The official directory provides contact numbers for the listed flagship stores.
5. What is Roshan's customer care number?
Call 333 from a Roshan number or 079 997 1333 from another Afghan network.
6. Can I manage Roshan services online?
Yes. The MyRoshan app supports account management, top-ups, plan subscriptions, and real-time usage checks.
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