How to Confirm a Passenger's Understanding of the Route When...

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2026-06-17 10:51:16 -

How to Confirm a Passenger's Understanding of the Route When They Have Cognitive Impairment

The profession of a private hire vehicle (PHV) driver is fundamentally centered on the safe and dignified transport of members of the public, which necessarily includes individuals living with various forms of cognitive impairment. Whether a passenger is navigating the early stages of dementia, a learning disability, or a temporary state of confusion, the responsibility to provide a secure and...

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